TailCuddle FAQ - Custom Pet Gifts & Pet Care
🐾 What types of pet products do you offer?
At TailCuddle, we create custom pet gifts to celebrate your furry friend’s unique personality. Our collection includes personalized dog blankets, custom pet keychains, felt sculptures, and more—each crafted with love to bring comfort and joy to your pet’s life. Explore our collection to find the perfect keepsake for your pet!
🐾 How do I choose the right size for my pet’s product?
Finding the perfect size for your pet’s blanket or accessory is simple! For blankets, measure your pet’s length and width while they’re lying down. For collars or similar items, measure around their neck, leaving space for two fingers between the collar and their neck for comfort. Need more help? Check our sizing guide for detailed tips!
🐾 What materials are used in your products?
We use only premium, pet-safe materials to ensure both durability and comfort. Our personalized dog blankets are crafted with soft, high-quality fabrics, while our custom pet keychains are designed to withstand daily use. Every TailCuddle product combines style and functionality for your furry friend.
🐾 Are your products safe for pets?
Yes, absolutely! Your pet’s safety is our top priority. All TailCuddle products are made with non-toxic, pet-safe materials, ensuring they’re comfortable and safe for daily use by your furry friend.
🐾 How does the customization process work?
Creating a custom pet gift with TailCuddle is a breeze! Simply choose your product, add your pet’s name, photo, or special details, and we’ll craft a one-of-a-kind keepsake just for you. It’s the perfect way to honor your pet’s unique personality. Start customizing now!
🐾 How long does shipping and delivery take?
We process orders within 2-3 business days, and shipping typically takes 5-10 business days depending on your location. Once your order ships, you’ll receive a tracking number to follow your pet’s special gift every step of the way!
🐾 What is your return or exchange policy?
We want you to be thrilled with your TailCuddle product! If you’re not completely satisfied, we offer a 30-day return or exchange policy. Just ensure the item is unused and in its original packaging, and reach out to us at support@tailcuddle.com to get started.
🐾 Can I order a gift for someone else?
Of course! TailCuddle products make the perfect gift for pet lovers. During checkout, you can enter a different shipping address and even add a personalized gift note. Surprise a fellow pet parent with a custom pet gift they’ll cherish! Shop gifts now!
🐾 How do I care for my TailCuddle product?
Caring for your TailCuddle product is easy! Most of our personalized dog blankets are machine-washable on a gentle cycle with cold water. For other items like custom pet keychains, simply wipe them with a damp cloth to keep them looking their best. Check the product care instructions for specific details.
🐾 Do you ship internationally?
Yes, we ship to many countries worldwide! Shipping times and costs vary depending on your location. At checkout, you can view the available shipping options and estimated delivery times for your order. If you have any questions, feel free to contact us!
Still have questions? Contact us—we’re here to help!